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Msft0101 Lenovo Windows 7

Recovering Windows Operating Systems and ACPI Error Resolution

Understanding ACPI Error During OS Recovery

When attempting to recover or downgrade your Windows operating system, you may encounter an error related to the Advanced Configuration and Power Management Interface (ACPI) driver. This error typically occurs when recovering from Windows 8 or 10 to Windows 7 or vice versa.

Cause of the Error

The ACPI error is triggered when the Intel Platform Trust Technology option is enabled in your computer's BIOS. This option may be found under the Security tab. When enabled, it can cause conflicts with the ACPI driver of the target operating system.

Resolving the ACPI Error

To resolve the ACPI error and successfully recover your Windows operating system, you will need to disable the Intel Platform Trust Technology option in the BIOS. 1. Restart your computer and enter the BIOS settings. The key to access the BIOS may vary depending on your computer model. Consult your motherboard or laptop manual for specific instructions. 2. Navigate to the Security tab and locate the Intel Platform Trust Technology option. 3. Disable the option and save your BIOS settings. 4. Restart your computer and attempt the recovery process again.

Additional Considerations

* If you are recovering to Windows 7 32-bit, you may also need to check your BIOS for a setting to disable the ACPI. * Ensure that you have the appropriate device driver for the ACPI installed in your system. You can download the latest driver from the manufacturer's website. * If the error persists, consider contacting Microsoft Support or your computer manufacturer for further assistance.


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